Terms

Article I.

Introductory provisions

General Terms and Conditions (here in after referred to as GTC) regulate the legal relations between the company YWS s. r. o., Bazovského 1893/1, 96001 Zvolen, ID No.: 50663577, Registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert No.: 31088/S and the Advertisement Customer, which arise when publishing advertisements on the portal https://www.velvetguide.com/ (hereinafter referred to as the "Website").
The Operator is the company YWS s. r. o., Bazovského 1893/1,96001 Zvolen, ID No.: 50663577, Registered in the Commercial Register of the District Court of Banská Bystrica, Section: Sro, Insert No.: 31088/S (hereinafter referred to as the "Operator"), which is entitled to carry out advertising activities.
The Operator is not an escort agency and does not provide any services offered on the Portal. The services offered on the Portal are the services of the Customer, who bears full responsibility for the quality, price, availability of services and is responsible for the truthfulness of the information contained in the Customer's advertisement.
The Advertisement Customer is a natural or legal person ordering advertisements on his/her own behalf and on his/her own account on the Operator's Portal.
The services provided by the Operator on the Portal consist in the service of publishing an advertisement for a fee on the Operator's Portal.
Advertising is any information (text, image) that meets the requirements of advertising according to the GTC and is publishedfor a fee on theOperator'sPortal.

Article II.

Advertising portal functions and registration

The portal is used for the presentation of services offered by registered users of the portal (advertisers) to third parties.
In order to use all the functions of the portal, in particular for the creation of an advertisement and the subsequent management and editing, it is necessary that the advertiser is registered on the advertising portal and that he pays the price of the service. Registration can only be made via the web interface after the conditions set out on the portal have been met. The advertiser is obliged to fill in all the required data in the registration form. The advertiser selects either the Individual Escort or Agency option.
An email and password are required to access your user account. User account access data is kept confidential by the advertiser. The operator is not responsible for any misuse of the user account by a stranger.
The information provided when registering must be true and complete. An account that has false or incomplete information may be cancelled by the Operator without refund. In case of changes in the data, it is necessary to make an immediate modification in the user's profile.
The Operator has the right to request any additional information and documents in order to verify the identity of the advertiser and the truthfulness of the data provided. The advertiser acknowledges that if the relevant documents or photographs are not provided, the Operator has the right to refuse the registration.
The Operator has the right to cancel the advertiser's user account without compensation if this account is used to violate good manners, the laws in force in the territory of the country in which the company is registered.
The advertiser has the right to cancel his/her user account via the relevant function in the user account. Alternatively, the advertiser may contact the Operator by mail to cancelthe user account.

Article III.

Credit system

What are credits and what are they for? Credits are a form of electronic credit, but they are not electronic money. They can be purchased in the advertiser's user account, and through them they pay for services on the portal. Specifically, these services are in the form of posting advertisements on the Operator's Portal, Ad Highlight and Bump-up of posted advertisements to make them more prominent and thus more visible on the Portal. In order to pay for the Services, it is necessary to have purchased the appropriate number of credits corresponding to the price for the Service set on the Portal.
How can I pay the cost of credits? You can pay the price of credits through the payment gateways you will be redirected to directly from your profile.
When will the credits be uploaded to the user account? Credits will be uploaded to your account no later than 24 hours after the payment has been credited to our account. This is usually immediately after the transaction has been approved.
Can an advertiser return purchased credits? The Advertiser cannot return the credits purchased, except in the case of a consumer advertiser who withdraws from the contract within 14 days of the conclusion of the contract, in which case the credits may be returned and refunded in accordance with 10.2, 10.3, 10.4 and 10.5 of these terms and conditions.

Article V.

Ordering advertising

The Advertisement Customer can only create an advertisement by clicking on "Add Advertisement" if he is logged in with his user account.
The created advertisementwillbedisplayed on thevelvetguide.com websiteafterpaymentfor services to the Operator
The advertiser can Bump-up or Highlight their ad via the Highlight option found in their profile. He can only do so by paying enough credits which he must have purchased in his account.
All services of the Operator are provided on the basis of an advertising services contract. The contract for the provision of advertising services is concluded at the moment when the Operator confirms receipt of the web form or at the moment when the advertiser pays the full service price (whichever comes first). The Operator is entitled to reject the web form.
The contract is concluded for the duration of the subscription period according to the specific description of the service on the website. Before the end of the subscription period, the advertiser will always be automatically notified of this fact. Renewal of the contract is possible on the basis of payment of the price for the Operator's services for the next period. If the advertiser is not interested in extending the contract, no payment will be sent and the contract will automatically expire at the end of the period the advertiser has subscribed to.

Article VI.

Payment terms and invoicing terms

Unless otherwise stated on the web interface, advertisements are published by credit payment.
The price for the Operator's services related to the publication of the advertisement is determined according to the current price list which is placed on the website. In order to pay for the service, it is necessary to have purchased a sufficient amount of credits corresponding to the price for the service set out in the price list on the website. The price for the credits, which are then used to pay the price for the Operator's services, is paid in cashless form through payment gateways. Possible additional payment methods are indicated on the Site.
The Advertiser grants the Operator consent to issue a simplified tax document electronically and sendit to theAdvertiser's user account email.

Article VII.

Refusal to publish an advertisement

The operator reserves the right to refuse publication of an advertisement if
- thecontent of the advertisement is contrary to the law of the Slovak Republic, contrary to good morals or endangers public order,
- the advertisement or its content does not comply with the technical requirements of the Portal,
- the advertisement or its content promotes other competing providers of the same or similar services,
- the content of the advertisement could interfere with the rights and legitimate interests of the Operator and third parties,
- the content of the advertisement contains elements of racial or religious intolerance or manifestations of any kind of discrimination and extremism,
- it is a fictitious, unrealistic, invented advertisement,
- advertising of sex dolls, inflatable dolls, erotic toys, erotic aids, erotic accessories in general,
- it is an advertisement containing an excessive number of asterisks, exclamation marks and similar signs both in the title, text of the advertisement and in the place of the photo or over the photo,
- it is an advertisement containing photographs that violate intellectual property law, copyright, are illegally downloaded and used,
- it is an advertisement containing lewd, vulgar photographs, including photographs of close-ups of the crotch in panties, photographs containing images of exposed private parts, genitals, other parts of the body, or any photographs without panties,
- it is an advertisement containing photographs that have the wrong format/size, framed photographs, photographs cut out or pointlessly highlighted with various backgrounds, stickers, graphic elements, photo collages and other inappropriate modifications,
- it is an advertisement containing extremely retouched photographs or professional photographs that are not clearly comparable to the verification/validation photograph,
- it is an advertisement containing old outdated photos, not corresponding to the current condition and age,
- it is a job advertisement,
If the Contract between the Operator and the Customer is concluded, the Operator has the right to withdraw from the Contract, and if the price of the Service has already been paid by the Customer and the Customer's advertisement has not become active, the Customer has the right to a full refund of the amount paid to the Operator.

Article VIII.

Changing the content of advertising

The Customer is entitled to change the content of his/her advertisement during the subscription period of the Service; the content of the advertisement so changed must be in accordance with the GTC and generally binding legal regulations.
The Customer is entitled to change the content of the advertisement on the basis of his/her login data (login name and password), and is responsible for their storage and handling.
If the Customer changes the content of the advertisement during the subscription period in violation of the GTC and generally binding legislation, the Operator is entitled to disable the display of the advertisement on the Portal, the Customer has no right to a refund of the amount of the subscribed service.
If the Customer changes the content of the advertisement during the subscription period in accordance with the GTC and generally binding legislation, the changed content of the advertisement is not considered a new advertisement and this change of the content of the advertisement does not affect the length of the subscribed service, the Customer continues to use the already subscribed service.
The Operator reserves the right to make necessary changes to the content of the advertisement of the Customer, in particular formal, spelling changes, change the main photo and remove inappropriate photographs in the advertisement, where inappropriate photographs are vulgar photographs as defined in Article VII.point 1, out of focus, blurred, poor quality photographs, photographs unrelated to the advertisement, unrealistic photographs and photographs as defined in Article VII.point 1.

Article IX.

Deactivation of the display of the advertisement and Withdrawal from the contract

During the subscription period, the Operator is entitled to withdraw from the contract and deactivate the display of the Customer's advertisement if
- it is an advertisement designed to defraud a third party,
- it is an advertisement of the Customer whose actions and behaviour cause damage to the Operator,
- it is an advertisement of the Customer, which by its behaviour harasses other Customers or causes direct or indirect damage to them by its behaviour,
- The Customer has cancelled his user account,
- in the cases referred to in Article IV, Article V, point 3., in which cases the Customer shall not be entitled to a refund of even a proportionate part of the amount of the prepaid Service.
The Customer is entitled to deactivate the display of the advertisement at any time and for any reason during the subscription period, without being entitled to a refund of even a proportionate part of the amount of the subscribed Service.
A Customer who cancels his/her user account during the subscription period of the Service, his/her advertisement will be automatically deactivated, and the Customer will not be entitled to a refund of even a pro rata portion of the amount of the subscribed Service.
In the event that a Service Contract has been concluded between the Operator and the Customer, the Customer is entitled to cancel the Services before payment for the Services.
The Customer may withdraw from the Contract if the Operator does not provide the Service for more than 7 days, whereby the Customer is entitled to a refund of a pro rata portion of the prepaid Service.

ArticleX.

Liability for the content of advertising and liability for damages

The Customer is fully responsible for the content of the published advertisement, including text and photographs.
The Customer undertakes that the content of the ordered advertisement complies with the provisions of Article VII, point 1. and the principles of fair business dealings and that the dissemination of the advertisement on the Portal will not jeopardize the rights and legitimate interests of third parties.
The Customer declares that it is not carrying on an unauthorised business and is not acting unlawfully.
The Customer declares that all financial claims arising from the use of copyright works, likeness of a natural person and rights related and incidental to copyright are fully satisfied.
The Customer undertakes that if the Operator incurs damage due to the dissemination of advertising, the content of which is contrary to the GTC, the legal order of the Slovak Republic, it shall compensate the Operator for the damage incurred, including all costs related to the proceedings before the courts or other bodies authorized to act in the matter and the costs of legal representation.
The Customer undertakes that if any monetary or non-monetary penalty is imposed on the Operator as a result of the publication of the Customer's advertisement, the Customer shall pay the same to the Operator within 30 days of the notice sent to the Customer by the Operator.
The Operator is not responsible for the activities of the Subscribers of the Portal Services, and bears no responsibility for any misuse of the Portal Services by the Subscriber or third parties.
The Operator shall not be liable for any damages incurred by the Customer or third parties directly, indirectly or accidentally as a result of or in connection with the use of the services of the Portal.
The Operator is not liable for damages incurred by the Customer or third parties as a result of the inability to use the Portal Services or in direct or indirect connection with this fact.
The Operator is not liable for the continuous functionality of the Portal and its uninterrupted error-free operation.
1The Operator shall not be liable for any damage that may be caused to the Customer by the non-functioning of the Service, for whatever reason.
1The Operator reserves the right to technical system downtime, which may cause a temporary interruption in the availability of the Fee-Based Services.
1The operator is not obliged to examine whether the content of the advertisements does not infringe the rights of third parties. In the event of a claim by a third party in connection with the publication of a demonstrably false or legally impermissible advertisement, the Customer assumes all obligations arising from such legitimate claims and is obliged to compensate the Operator for any damages incurred by the above-mentioned actions of the Customer.

Article XI.

Rights and Obligations of the Parties

The Operator reserves the right to warn and seek redress from the Customer who violates the provisions of the GTC and generally binding legal regulations and in the event of non-compliance with the
- terminate the provision of services to the Customer,
- remove it from the system without any notice of removal, in which cases the Customer shall not be entitled to a refund of even a pro rata portion of the prepaid Service.
The Operator has the right to refuse to provide the Service to anyone without giving any reason.
The Operator has the right to terminate the provision of the Service, in which case it is obliged to notify the Customers in advance, at least 30 days before the date of termination of the Service. In this case, the Customer shall be entitled to a refund of a pro rata part of the amount for the unused period of the prepaid Service.
The Operator has the right to change the GTC, however, the change of the GTC does not affect the already concluded contractual relations, while the Operator informs about the changed GTC, their validity and effectiveness through the Portal in the GTC section, by indicating the effective date.
The Customer is not entitled to disseminate the content of the Portal in any way, in particular, he is not entitled to copy, modify, distribute or otherwise dispose of the content for the purpose of its further commercial use, with the exception of the disposal of the Customer's own content, unless there is a different agreement between the Operator and the Customer.
The Customer agrees that the Operator is entitled to send, in accordance with generally binding legal regulations, e-mail messages containing information about news and updates of the Portal and other system information related to the operation of the Service.

Article XII.

Complaint Conditions

The Customer has the right to complain about an error or other defects of the Subscription Service that has occurred on the Operator's Portal in connection with the Service provided to him/her. Error on the part of the Operator means, in particular, the non-functionality of the Services specified in the Order and complaints in connection with the payment for the Subscription Services.
It is not an error on the part of the Operator if the Services are not available to the Customer as a result of a failure of the Customer's connection to the Internet network or as a result of other facts for which the Operator is not responsible.
In the event of a claim for payment for the ordered Services through the selected payment methods by the Customer of the Operator, the procedure will be that the claim will be filed by the Customer with the Operator, who will obtain the necessary data from the Customer to resolve the claim. The Operator will then provide this data to the Company, which will carry out investigations to verify the legitimacy of the claim on the basis of the data provided. The Company shall inform the Operator of the outcome of the complaint process without undue delay after the completion of the complaint procedure. The Operator will then discuss the outcome of the complaint procedure with the Customer.
The deadline for filing a claim is no later than 14 days from the date when the Customer discovered or could have discovered the defect.
The Customer is entitled to make a complaint in writing (by e-mail to theaddress: [email protected]), and thecomplaintmustbe delivered to the Operator. The Operator undertakes to notify the result of the complaint within 14 days from the date of receipt.
In the event of an error exclusively on the part of the operator according to point 1., the Customer is entitled to claim appropriate compensation or a price reduction in the scopeagreed by bothparties in thecomplaintprocedure.

Article XIII.

The Advertiser provides personal data to the Operator for thepurpose of providingservices on velvetguide.com voluntarily and agreesthat the Operator shall process and handle such data in accordance with applicable data protection laws.
The scope of the processing of personal data and the purpose of the processing is defined depending on whether the data subject web:
- will visit,
- creates a user account,
- adds an ad,
- orders a Chargeable Service,
The scope of the processing of personal data in the event that the data subject visits the Portal is defined by the scope of the processing of personal data, namely the IP address, the date and duration of the visit, the type of browser and its settings, the operating system. These data are used exclusively for statistical purposes.
The scope of processing of personal data in the event that the data subject creates a user account on the Portal is defined by the scope of processing of personal data, namely email address, telephone number, password. These personal data will be processed solely for the purpose of registering persons registered through the Portal, registering advertisements for the handling of any complaints, sending email messages containing information about news and updates of the Portal and other system information related to the operation of the Service.
The scope of processing of personal data in the event that the data subject adds an advertisement on the Portal is defined by the scope of processing of personal data, namely personal data that are mandatory and optional elements of the advertisement, to the extent defined in Article II, points 4, 5. These data will be processed solely for the purpose of adding and publishing the advertisement.
By registering, the user confirms that the information provided by him/her is true and accurate. In the event that the Customer, for the purpose of adding an advertisement and using the Portal Operator's paid Services, provides additional data when creating an advertisement, which by themselves or in conjunction with other data may be considered personal data within the meaning of the provisions of the Personal Data Protection Act, as amended, and on the basis of which the Customer can be directly or indirectly identified, by registering, adding an advertisement and subsequently filling in the form for the purpose of adding the advertisement, ordering the Service and paying the price for the ordered Service, voluntarily agrees to the processing of personal data within the meaning of the Act.
The Customer is entitled to withdraw consent to the processing of his/her data at any time, in writing to the address of the Controller or by email to: [email protected]
The Customer is entitled at any time to request the correction or change of his user account data or other data that he provided when adding an advertisement, ordering the Operator's Services. He also has the right to request the deletion of these data at any time, however, if some data is deleted, it will not be possible to provide the Operator's Services.
The Customer has the right, upon written request sent to the Operator's address or by email to help@velvetguide., to requestfromtheOperator:
- confirm whether or not personal data about him or her is being processed,
- information in a generally comprehensible form on the processing of personal data in the information system within the scope of the identification data of the Controller, the purpose of processing personal data, a list of personal data and the necessary supplementary information,
- information about the source from which he or she obtained his or her personal data for processing,
- a list of the personal data subject to processing,
- the destruction of his or her personal data for which the purpose of processing has ended,
- the destruction of his or her personal data subject to processing where there has been a breach of the law,
- the blocking of his or her personal data due to the withdrawal of consent before the expiry of its validity period.
Any questions related to the protection of your personal data can be sent to us by email to: [email protected] .

Article XIV. Final Provisions

The regulation of the legal relations between the Operator and the Customer is contained in the GTC, which are part of the order, with which the Customer is familiarized before confirming the subscription to the paid Service.
Legal relations not regulated in the GTC shall be governed by the applicable laws of the Slovak Republic.
Specially deviating contractually regulated legal relations between the Operator and the Customer take precedence over the GTC, the scope of the GTC can only be excluded by the Contract between the Operator and the Customer.
These Terms and Conditions come into force and effect on 01.10.2024